SHIPPING

At Shamba Shack Ltd we aim to dispatch your gorgeous products within 3 working days.  If you require your product(s) sooner, please contact us at info@shambashack.co.uk to discuss your requirements before you make your purchase.

All deliveries are subject to payment authorisation.

We will dispatch your item by 1st class post.  Our current delivery costs are listed below.  We reserve the right to amend our delivery charges if the item(s) is an unusual shape or weight.  Under these circumstances we will contact you before the dispatch is undertaken.

Alternative postal options are available upon request.  Please contact us on info@shambashack.co.uk to discuss your requirements.

Before completing your purchase, we ask that you check your delivery details, including post code, to ensure they are correct.  We are not responsible for charges incurred for re-directing post.

Free UK delivery on orders over £50.

Small Parcel - 1st Class

Up to 1kg: £3.55

Up to 2kgs: £5.50

Small Parcel - 2nd Class

Up to 1kg: £3.00

Up to 2kgs: £3.00

Medium Parcel - 1st Class

Up to 1kg: £5.80

Up to 2kgs: £8.95

Up to 5kgs: £15.85

Medium Parcel - 2nd Class

Up to 1kg: £5.10

Up to 2kgs: £5.10

Up to 5kgs: £13.75

RETURNS

Shamba Shack Ltd offers a 14 day money back guarantee on any faulty or damaged products.  All returns must be approved by our Customer Care team and you must notify us as soon as possible. Our Customer Care team can be contacted on info@shambashack.co.uk  Please provide them with details of the problem and photos, where possible, of the fault or damage.

 

Returned products will either be replaced or refunded. 

If you have changed your mind and no longer require the product you originally purchased, please contact us on info@shambashack.co.uk.  You will need to return the product at your own expense and a 20% handling fee will be deducted from your refund. 

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